Overview
An innovative system that aims to transform home healthcare delivery, focusing on values of connection, efficiency, involvement, and agency.
Overview
An innovative system that aims to transform home healthcare delivery, focusing on values of connection, efficiency, involvement, and agency.
Collabration
Karolinska Institute
Collabration
Karolinska Institute
My Role
Service Design | Product Design | Video Storytelling
My Role
Service Design | Product Design | Video Storytelling
Team
Ran He & Marie Spreitzer
Team
Ran He & Marie Spreitzer
Timeline & Duration
Spring 2023 | 10 Weeks
Timeline & Duration
Spring 2023 | 10 Weeks
Award & Recognition
Project Video
Project Background
Project Background
The Challenge
In the fast-paced world of healthcare, where time is often scarce, and the demands are high, striking a balance between providing quality medical care and fostering personal connections can be a significant challenge. As designers, we embarked on a journey to address this challenge and create a solution that enhances the experiences of patients, nurses, and their loved ones.
The Challenge
In the fast-paced world of healthcare, where time is often scarce, and the demands are high, striking a balance between providing quality medical care and fostering personal connections can be a significant challenge. As designers, we embarked on a journey to address this challenge and create a solution that enhances the experiences of patients, nurses, and their loved ones.
Problem Identifications
The key problems of today's homecare services for elderly people are listed below
Problem Identifications
The key problems of today's homecare services for elderly people are listed below
Lack of Genuine Connections
Elderly patients feel lack of connection with the nurse when the homecare service is designed just as a medical routine that purely focus on efficiency
Mundane Medical Tasks
Nurses are faced with limited time & loads of medical tasks, which are repetitive, mundane deteriorate efficiency during homecare.
Medical Adherence
Elderly might forget about taking the right medicine at the right time due to memory loss. Therefore, reminder are necessary.
How Might We
How Might We
How Might We
There are 2 main directions that can be improved during the homecare service
(1) Enhancing personal connections with patients during homecare visits
(2) Medical adherence for elderly patients
How Might We
There are 2 main directions that can be improved during the homecare service
(1) Enhancing personal connections with patients during homecare visits
(2) Medical adherence for elderly patients
Research Process
Research Process
Research Process
The research process involves several rounds of ethnographic field research and co-creation workshops with general practitioners from homecare services at the Karolinska Institute
Research Process
The research process involves several rounds of ethnographic field research and co-creation workshops with general practitioners from homecare services at the Karolinska Institute
Design Process
Design Process
Understand Personas & Inter Relationships
The design process focused on understanding the challenges of patients and nurses by focusing on tangible personas identified during a stakeholder workshop. A relationship map was created to visualize communication pathways & identify gaps, highlighting potential areas for strengthening relationships between nurses & patients.
Understand Personas & Inter Relationships
The design process focused on understanding the challenges of patients and nurses by focusing on tangible personas identified during a stakeholder workshop. A relationship map was created to visualize communication pathways & identify gaps, highlighting potential areas for strengthening relationships between nurses & patients.
Empathize with Users
We utilized body-storming techniques to simulate homecare visits by stepping into the roles of "nurse" and "patient". This process allowed us to empathize with both roles and understand potential interactive aspects to consider in the later stages.
Empathize with Users
We utilized body-storming techniques to simulate homecare visits by stepping into the roles of "nurse" and "patient". This process allowed us to empathize with both roles and understand potential interactive aspects to consider in the later stages.
Ideation & Prototyping
Ideating, prototyping & testing ideas
Ideation & Prototyping
Ideating, prototyping & testing ideas
Product Intro
Product Intro
Introducing O² Homecare
O² Homecare is a comprehensive system designed to transform the home visits and support elderly patients. It incorporates intelligent devices and automation to facilitate connections, optimize efficiency, and empower patients. Innovative technology streamlines healthcare processes, enabling nurses to prioritize building meaningful patient relationships fostered through storytelling symbols. Through this, O² Homecare improves healthcare and the wellbeing of patients, while involving nurses, and loved ones.
Major Components
O² Homecare consists of 5 interconnected components designed to automate mundane medical tasks and streamline communications among patients, nurses & relatives
Major Components
O² Homecare consists of 5 interconnected components designed to automate mundane medical tasks and streamline communications among patients, nurses & relatives
The Homehub
The homehub is the main touchpoint during homecare visit, where medical data is stored and shared from the patients to the nurses & relatives, supported by actions of concensus. To enhance personal connections between nurse and patient, the homhub will display storytelling prompts that encourage patients to share their personal stories with the nurse.
The Homehub
The homehub is the main touchpoint during homecare visit, where medical data is stored and shared from the patients to the nurses & relatives, supported by actions of concensus. To enhance personal connections between nurse and patient, the homhub will display storytelling prompts that encourage patients to share their personal stories with the nurse.
Check Medical Conditions
Check Medical Conditions
When the medical mode is activated, both nurse and patient can check details of medical conditions on the hub.
When the medical mode is activated, both nurse and patient can check details of medical conditions on the hub.
Storytelling Prompts
Storytelling Prompts
The prompt is activated when the nurse start to approach the patient's home. The prompt is fully displayed when nurse arrives.
The prompt is activated when the nurse start to approach the patient's home. The prompt is fully displayed when nurse arrives.
Action of Consensus
Action of Consensus
The action of consensus is triggered when nurse & patient touch the side of the hub, as a form to reach an agreement to share data.
The action of consensus is triggered when nurse & patient touch the side of the hub, as a form to reach an agreement to share data.
The Tablet App
The tablet app is designed for nurses to facilitate easy documentation of medical information during home visits.
The Tablet App
The tablet app is designed for nurses to facilitate easy documentation of medical information during home visits.
The Smartwatch
The smartwatch is used to monitor patient’s health conditions and update their health data on the tablet used by the nurse before homecare visit.
The Smartwatch
The smartwatch is used to monitor patient’s health conditions and update their health data on the tablet used by the nurse before homecare visit.
The Smartphone App
The tablet app is designed for the relatives to keep track of patient’s health condition and communicate with the patient for more personal connections
The Smartphone App
The tablet app is designed for the relatives to keep track of patient’s health condition and communicate with the patient for more personal connections
The Pillbox
The pillbox is designed for the patient as a reminder of medical adherence to help them to take the right medicine at the right time
The Pillbox
The pillbox is designed for the patient as a reminder of medical adherence to help them to take the right medicine at the right time
Signal light on designated capsule will be turned on when it is time for the patient to take medicine
Signal light on designated capsule will be turned on when it is time for the patient to take medicine
Capsule sticks out when the patient is in front of the pillbox
Capsule sticks out when the patient is in front of the pillbox
Pills are dispensed from the capsule
Pills are dispensed from the capsule
Up next
Interaction Design Portfolio
Hao Zheng © 2024 All rights reserved.
Interaction Design Portfolio
Hao Zheng © 2024 All rights reserved.